Facility Management Services

“Provides on-site management of all existing IT architecture and operational infrastructure”.

To help ensure that our Facility Management Service is tailored specifically to your environment and needs, we will first conduct a high-level “Current Operations Review”. During this initial evaluation phase, we will analyze and scrutinize the IT resources being utilized, and design a tailored program to provide strategies that will enhance productivity. The end result of this phase will identify all existing operational requirements over which we will assume total responsibility from an on-site operational and management viewpoint.

With the implementation of our skilled workforce, software programming and hardware support, we can provide our clients the best IT based Facility Management services. By outsourcing the advanced as well the basic management or administration tasks to us, our clients can significantly reduce their overall operational costs, and avail themselves to the latest in IT operational management techniques. The advanced tools and applications available through us can be used on a turnkey basis to aid in operational efficiency.

The scope of our facility management services includes:

• IT Helpdesk Services – This offering includes receiving all service requests submitted through telephones, mails or online. As an adjunct to this, we also offer asset and inventory management services, vendor management and client recovery.
• Data Center Operations Management – This offering ensures the optimum enhancement of our clients’ data center. The solutions provided by us are for the entire operational infrastructure to include network administration, hardware administration, security administration and database administration.

As a complement to our technical expertise, we also possess a thorough understand of your business needs. This allows us to offer solutions which will seamlessly connect your existing and future technologies with a simplified, holistic approach in enabling your business strategies. As a result, you can gain a competitive technological edge while focusing on your core competencies.